FAQ's

 

What should I expect from my haircut appointment?

You should arrive with your hair down and curly (or wavy, or whatever your natural state is--product is ok).  Ethan or Kylie will assess your hair and talk to you about your and his/her ideas for it.  Depending on your hair type and what the desired results are, they will either do just dry-cutting or a combination of wet and dry.  They will then show you the process of how to style your hair at home, let it dry naturally under a hood dryer, and, typically, dry cut a little more once all of the idiosyncrasies of your unique head of hair start to show.   

If you are looking for a salon that specializes in curly hair that you wear straight, there are many great salons out there that specialize in that, but at Curly Hair Austin, we specialize in your hair looking great with ITS NATURAL TEXTURE.

Can I get color?

Yes.  However, Ethan believes the health of the hair is crucial to it looking good, so he typically will try to find other color options for you if he believes you are damaging your hair too much with the color you have been doing.  Ethan typically leaves more time-consuming color processes (corrective color, etc.) to Kylie.  PLEASE NOTE: If you have pre-existing color on your hair, the only way to lighten it is with a color correction.  Color corrections and hilights can be very damaging to curly hair, and the results can be unpredictable.  Please come in for a consultation if you want one of these types of color, and we'll let you know what your options are.

Can I get my children's hair cut?

We are unable to accommodate small children.  Older children must be able to sit still through an hour-long service, and are the same price as adults.

I like curly hair, but not my type of curls. Can you change that?

The only way to change the type of curl you have is with a chemical process (perm), not with a haircut.  We work with the natural texture you have, so please be sure you are ready to embrace your natural texture. Lots of people don't know how to work with the texture they have, so we go through the styling process with all new clients, enabling their natural texture to look its best.

When can I get an appointment?

Same-week and Saturday appointments are sometimes available with Kylie.  Appointments with Ethan are available Tuesdays-Fridays.  Please note that all appointments for new clients for Ethan are currently by cancellation list only. Please leave your name and a number you can receive texts at to be added to the list, and we will do our best to accommodate you. Please be patient: the cancellation list stays pretty full, but we'll get to you eventually! Ethan recommends seeing Kylie if you need to get in sooner.

Please note: as a courtesy to everyone else, please give as much advanced notice as possible if you need to change or cancel your appointment.  A $45 fee will be charged for missed appointments/appointments canceled within 48 hours of your appointment time.

Tell me more about Kylie!

We are very excited to have another stylist that shares Ethan's passion for curly hair!  Kylie was personally selected by Ethan to go through an intensive apprenticeship with him and learn the approach that he has nurtured.  Kylie offers a great lower-priced, more-available option for people interested in Ethan's approach.  Kylie offers the fresh eyes and ideas of a younger generation, and combines that with the specialized skills Ethan has taught her.  Kylie is highly recommended by Ethan and is becoming a new shining-star curly hair hairdresser!

Do you do perms/relaxers/straighteners/blowouts/keratin treatments?

No. We work with what your hair naturally wants to do.

Do you do ethnic hair?

Yes, we work with all types of curly hair, and everyone is welcome!  However, our approach is designed to work with the natural curl pattern you have, so if what you like is coiled/twisted/elongated/relaxed curls, we might not be the best fit for you.  We want you to love the hair you naturally have--it can be beautiful!  Major detangling/combing is not part of the service we offer, so please comb out any knots you have before your appointment.  We want you to love the hair you naturally have--it can be beautiful!

Where are you located?

9333 Research Blvd, Suite #280, Austin Tx 78759 (northwest corner of the Mopac & 183 intersection) In Google Maps, type in "Curly Hair Austin", or click here:

https://www.google.com/maps/place/Curly+Hair+Austin/@30.3836441,-97.7405654,15z/data=!4m5!3m4!1s0x0:0x42973521fcee2581!8m2!3d30.3836441!4d-97.7405654

inside Sola, salon #5. Look for the "Curly Hair Austin" sign.